At Frame IT (“we”, “us”, or “our”) respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and protect your personal data through our website and related services (the “Services”).
📌 By using our Services, you agree to the terms outlined in this Privacy Policy.
Images, photos, and designs you upload for printing
Handled securely through third-party payment processors
IP address, browser, OS, device type
Page views, time spent, interactions
Based on IP
Messages, reviews, survey responses
We may share your personal data with third parties in a few specific situations. This includes legal and safety-related cases, such as complying with laws, regulations, or valid legal processes, or protecting the rights, property, or safety of Frame IT, its users, or others. We also share data with trusted service providers who help us operate our business—this includes partners for web hosting, delivery logistics, payment processing, analytics, and customer support. If you publicly submit content like reviews or referrals, those may also be visible to others. In the event of a corporate change, such as a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction. Additionally, if our website or services link to third-party platforms, your interactions with those are governed by their privacy policies. Finally, we may use or share aggregated and anonymized data that does not identify individuals, for business, research, or marketing purposes.
At Frame IT, we use cookies and similar tracking technologies to enhance your browsing experience, improve our services, and understand how users interact with our website. These technologies help us tailor content, remember preferences, and deliver relevant advertisements.
Some of the technologies we use include:
Cookies – small data files stored on your browser or device.
Pixel tags and beacons – snippets of code that help us track usage and email engagement.
Local storage – used to retain information locally on your device for a smoother experience.
You can control or disable cookies through your browser settings. However, please note that some features of our website may not function properly without cookies.
We may share your personal information with trusted partners and service providers as part of our operations, especially when it is necessary to fulfill your orders, enhance our services, or comply with legal obligations.
For instance, your data may be shared with:
Delivery and logistics partners – to ensure your custom-framed prints reach your doorstep safely.
Payment processors – to securely complete your transactions.
Analytics and marketing services – to help us understand trends and personalize your experience.
Affiliated subsidiaries – that assist us in providing core services.
Government authorities or regulators – when legally required.
Rest assured, we do not sell your data. Every entity we work with must comply with strict data privacy standards and may only use your information for specific, authorized purposes.
Since Frame IT operates globally, your personal information may be transferred and stored in locations outside your home country, including to jurisdictions that may not have equivalent data protection laws.
We ensure that such transfers are conducted under legal safeguards, such as:
Standard contractual clauses approved by regulatory authorities.
Binding corporate rules, where applicable.
Contractual obligations that ensure data confidentiality and security.
By using our services, you consent to the international transfer of your data in accordance with this policy.
We retain your personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy — including order fulfillment, legal compliance, and business operations.
Once your data is no longer needed, we take reasonable steps to securely delete or anonymize it, unless a longer retention period is required by law.
Frame IT is not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that a child has provided us with personal information, we will:
Immediately take steps to disable the account or interaction.
Delete any related personal data from our records.
If you believe we might have information from or about a child, please contact us at dpo@frame-it.me.
This Privacy Policy may be updated periodically. When we make changes, we’ll:
Post the updated version on our website with a new effective date.
Notify you via email or on the website if the changes are substantial.
Your continued use of our services after such updates constitutes your acceptance of the new terms.
Our website may include links to third-party websites or services. While we strive to only link to reputable sources, we’re not responsible for the privacy practices of those external platforms.
We encourage you to review the privacy policies of any third-party site you visit.
If you have any questions, concerns, or complaints about your data or this Privacy Policy, don’t hesitate to reach out.
You can contact our Data Privacy Officer at:
Email: dpo@frame-it.me
Mail: Frame IT – Privacy Officer
Manama, Bahrain
We’re here to ensure your data is handled with care and transparency.